Quality Assessment & Improvement (QA&I) Process Resources

In case of questions, issues or concerns related to the questions asked in a tool or the QA&I Process, please contact the ODP QA&I Process mailbox at ra-PWQAIProcess@pa.gov.

ODPANN 23-051 Quality Assessment & Improvement Process Cycle 2, Year 2 (QA&I C2Y2) Begins July 1, 2023 (PDF)

QA&I Cycle 2 Process Document (PDF)

QA&I CAP Form – Blank (Excel)

QA&I Cycle 2, Year 2 Record of Change (PDF)

QA&I Cycle 2, Year 2 Full Review Spreadsheet (PDF)

QA&I Cycle 2 Training Question & Answer Document 5-17 2024

QA&I C2Y2 Full Review List 8-1-23 Updated 3/5/24

QA&I Training

QA&I Cycle 2 Training for AEs, SCOs, and Providers – Updated June 2023 (Training)

QAI Contact List

Effective immediately, any changes to the primary and/or secondary contacts should be submitted by using the following link: ODP Quality Assessment & Improvement Contact Information Form.  Changes can be submitted throughout the year and ODP will post an updated version of the QA&I Contact List spreadsheet at least every 2 weeks during the months of June-August.  As a reminder, it is the responsibility of the entity to ensure that this information remains up to date. 

QA&I Contact List 5-3-24

ODP QA&I Contacts (Word)

Individual Interviews

QA&I C2Y2 Individual Interview Tool (PDF)

QA&I C2Y2 Individual Interview Letter (PDF)

For ID/A and AAW Providers

QA&I C2Y2 Provider Tool (PDF)

QA&I Cycle 2 Year 2 Provider Self-Assessment Spreadsheet (Excel)

For ID/A and AAW SCOs

QA&I C2Y2 SCO Tool (PDF)

QA&I Cycle 2 Year 2 SCO Self-Assessment Review Spreadsheet Final (Excel)

QA& I C2Y2 Provider Self-Assessment Review Spreadsheet

For AEs

QA&I Cycle 2 Provider Full Review Spreadsheet Training for AEs (Webcast)

QA&I Cycle 2 Provider Full Review Spreadsheet Training for AEs (PDF)

QA&I C2Y2 AE Tool (PDF)

QA&I Cycle 2 Year 2 AE Self Assessment Review Spreadsheet Final

AE Resources for QA&I Provider Reviews

QA&I C2Y2 Conference Agenda (Word)

QA&I C2Y2 Comprehensive Report Guidance (Word)

QA&I C2Y2 Comprehensive Report Template (Word)

QA&I C2Y2 Remediation Notification Email Template (Word)

QA&I C2Y2 Remediation Clarification/Revisions Needed Email Template (Word)

QA&I C2Y2 Approved Remediation Email Template (Word)

QA&I C2Y2 Participation Letter (Word)

QA&I Full Review Individual Record Sample List (Word)

QA&I Cycle 2 Year 2 Provider Full Review Spreadsheet-Updated 9/14/23 (Excel)

QA&I C2Y2 Provider Submission Checklist (Word)

QA&I C2Y2 Provider Tool (PDF)

QA & I Cycle 2 Year 2 Provider Self Assessment Review Spreadsheet Final

QA&I C2Y2 Provider CAP Template (Excel)

QA&I C2Y2 Provider Staff Training Record (Excel)

QA&I C2Y2 AE Provider Prep (Word)

QA&I C2Y2 AE Tracker Updated 9-12-23 (Excel)

QA&I C2Y2 AE Tip Sheet (Word)