ODP provides these templates and tools to help guide AEs, SCOs and providers to identify and prioritize areas to improve and then achieve and maintain a desired level of excellence. Entities are encouraged to utilize resources provided here to help them carry out the continuous quality improvement (CQI) process successfully. Efforts of all entities in this critical area of improving quality help our system in supporting individuals we serve to live an everyday life.
Go-to resource for understanding foundations of QM, ODP QM requirements, and how best to utilize templates and tools provided by ODP.
QM, RM, and IM are not just separate operational tasks that are required for quality assurance (QA) compliance purposes. They go hand-in-hand and are all critical functions for keeping people safe and helping them to live their best Everyday life.
The QM Plan describes, in broad terms, the long-term plan for improvement that identifies an entity’s improvement priorities and target objectives.
An example of a QM Plan, with helpful hints included within the example.
The Action Plan is a part of the QM plan; a support document that is essentially a blueprint for how the QM plan will be implemented.
QM Action Plan Template – Example
An example of an Action Plan, with helpful hints included within the example.
QM Plan & Action Plan Review Checklist
Created by ODP for use when developing a QM Plan with an Action Plan to ensure successful implementation of improvement projects.
Created by ODP for use when developing a QM quarterly report. An example of a completed quarterly report can be found in the QM Certification Handbook.
QM Data Monitoring & Analysis Template
Created by ODP for use when monitoring, trending and analyzing data, as well as documenting activities all in one place. This Excel document is modifiable and can be used with a variety of different data.
QM Data Monitoring & Analysis Template – Examples
Provides several examples of how this template can be used and modified for a variety of purposes.
QM Plan End-of-Cycle Review Template
Created by ODP for use when determining next steps to take for continuous quality improvement (CQI) when you’ve come to the end of a QM Plan cycle.
Provides a common frame of reference in support of productive dialogue among all parties who have a stake in the quality of community services and supports for older persons and individuals with disabilities.
ODP’s CMS Performance Measures
ODP has developed performance measures (PMs) for each of the CMS waiver assurance areas, for which we must track, analyze, and report performance over time.
Learn about developing effective target objectives in quality management plans to increase the likelihood of being successful.
QM Spotlight, Winter 2024-2025
This issue focuses on using person-centered data and what that means.
This issue focuses on QM Plan quarterly reports, a very important part of the PDCA cycle.
This spotlight asks if we are Using Data to Make Decisions? If not, Start!
This spotlight promotes Building & Sustaining a Culture of Quality!
Check out these one-stop shop landing pages for all your ODP QM and DEI needs!
It’s not just about collecting numbers! It’s about USING them to identify opportunities to TAKE ACTION!
QM Spotlight, Special Edition 2023
Myth-busting! Find out which CMS/HCBS Quality Framework focus areas are required to develop QMPs for.
This issue introduces ODP’s new QM template—developed in Excel—intended to assist entities with data collection, monitoring and analysis.
Features annotated examples of required components of an ODP QM Plan and Action Plan and shines the light on each part that makes up one complete plan.
Introduces ODP’s QM Plan and Action Plan Review Checklist and highlights good reasons for using it.
Focuses on how ODP is shifting QM Plan monitoring through the QA&I process from “compliance focused” to “person-centered outcomes focused.”
Focuses on implementation of the PDCA cycle during QM planning and implementation.