ODP provides these templates and tools to help guide AEs, SCOs and providers to identify and prioritize areas to improve and then achieve and maintain a desired level of excellence. Entities are encouraged to utilize resources provided here to help them carry out the continuous quality improvement (CQI) process successfully. Efforts of all entities in this critical area of improving quality help our system in supporting individuals we serve to live an everyday life.
Go-to resource for understanding foundations of QM, ODP QM requirements, and how best to utilize templates and tools provided by ODP.
QM, RM, and IM are not just separate operational tasks that are required for quality assurance (QA) compliance purposes. They go hand-in-hand and are all critical functions for keeping people safe and helping them to live their best Everyday life.
The QM Plan describes the long-term plan for improvement that identifies an entity’s improvement priorities and target objectives.
An example of a QM Plan, with helpful hints included within the example.
Created by ODP for use when developing a QM Plan to ensure successful implementation of improvement projects.
Created by ODP for use when developing a QM quarterly report. An example of a completed quarterly report can be found below.
QM Quarterly Report Template – Example
Created by ODP for use when developing a QM quarterly report.
QM Data Monitoring & Analysis Template
Created by ODP for use when monitoring, trending and analyzing data, as well as documenting activities all in one place. This Excel document is modifiable and can be used with a variety of different data.
QM Data Monitoring & Analysis Template – Examples
Provides several examples of how this template can be used and modified for a variety of purposes.
QM Plan End-of-Cycle Review Template
Created by ODP for use when determining next steps to take for continuous quality improvement (CQI) when you’ve come to the end of a QM Plan cycle.
Provides a common frame of reference in support of productive dialogue among all parties who have a stake in the quality of community services and supports for older persons and individuals with disabilities.
ODP’s CMS Performance Measures
ODP has developed performance measures (PMs) for each of the CMS waiver assurance areas, for which we must track, analyze, and report performance over time.
QM Spotlight, Issue #19, Fall 2026
This issue focuses on QM policy and why it’s important to have a good one
QM Spotlight, Issue #18, Special Edition 2026
This issue is a special edition and focuses on the updated QM Certification Handbook and other updated materials.
QM Spotlight, Issue #17, Summer 2026
New ODP QM Plan Template Now Available.
QM Spotlight, Issue #16, Winter 2026
Learn about the importance and benefits of the Self-Assessment Process.
QM Spotlight, Issue #15, Fall 2025
Learn about trend analysis in this month’s spotlight feature, including key concepts and an example.
QM Spotlight, Issue #14, Summer 2025
Learn about descriptive data analysis in this month’s spotlight feature, including key concepts, practical example.
QM Spotlight, Issue #13, Spring 2025
Learn about developing effective target objectives in quality management plans to increase the likelihood of being successful.
QM Spotlight, Issue #12, Winter 2024-2025
This issue focuses on using person-centered data and what that means.
QM Spotlight, Issue #11, Fall 2024
This issue focuses on QM Plan quarterly reports, a very important part of the PDCA cycle.
QM Spotlight, Issue #10, Summer 2024
This spotlight asks if we are Using Data to Make Decisions? If not, Start!
QM Spotlight, Issue #9, Spring 2024
This spotlight promotes Building & Sustaining a Culture of Quality!
QM Spotlight, Issue #8, Winter 2024
Check out these one-stop shop landing pages for all your ODP QM and DEI needs!
QM Spotlight, Issue #7, Fall 2023
It’s not just about collecting numbers! It’s about USING them to identify opportunities to TAKE ACTION!
QM Spotlight, Issue #6, Special Edition 2023
Myth-busting! Find out which CMS/HCBS Quality Framework focus areas are required to develop QMPs for.
QM Spotlight, Issue #5, Summer 2023
This issue introduces ODP’s new QM template—developed in Excel—intended to assist entities with data collection, monitoring and analysis.
QM Spotlight, Issue #4, Spring 2023
Features annotated examples of required components of an ODP QM Plan and Action Plan and shines the light on each part that makes up one complete plan.
QM Spotlight, Issue #3, Winter 2022
Introduces ODP’s QM Plan and Action Plan Review Checklist and highlights good reasons for using it.
QM Spotlight, Issue #2, Fall 2022
Focuses on how ODP is shifting QM Plan monitoring through the QA&I process from “compliance focused” to “person-centered outcomes focused.”
QM Spotlight, Issue #1, Summer 2022
Focuses on implementation of the PDCA cycle during QM planning and implementation.