To inform providers that on July 1, 2021, an investigation will not be mandatory and need to
be completed by a Department-certified Investigator for the following incidents when
reported in the Enterprise Incident Management (EIM) system:

• Serious Injury-Injury Accidental
• Abuse-Physical (when the target is another individual recipient of service)
• Abuse-Psychological (when the target is another individual recipient of service)
  The EIM system will not require a Department-certified Investigator to be assigned.
  Providers will have the ability to proceed with an optional investigation and assign a
  Department-certified Investigator if desired.

Attachment 1: ODPANN 21-039: Incident Management Update Regarding Individual-to-Individual Abuse and Serious Injury